This is a recently bought product and I would assume they have some kind of technical assistance. Windows 10 has recently been installed on my system and I’m not sure if there’s compatibility issues. Is there anyone that I can talk to. Help me Obi-Wan Kenobi you are my only hope! Like Comment Follow. I am having the same problem, The editor just hangs and will not load.
Hi Albert, Sorry for the trouble with the Photoshop Elements Could you please get the error from the event viewer and paste that here, so we can help you out. There thing appears normal, editor comes up with its normal message about editor loading with the normal “please wait” continues to work and then nothing.
Thanks Terry. Could you please advise how to access the event viewer to capture this information Thanks Terry. I’m not sure what an “event viewer” is but the error msg from windows 10 is “Photoshop Elements 14 Editor has stopped working”. Next window: “A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available”. Same problem with PS 14 but event viewer did not show a PS error. Hi Albert, Please check this help doc to get the eventviewer logs from a windows machine. Regards, Sandeep. I have same problem with W10 and PS Editor just attempts to load and then stops. I have used editor three times since installing recently.
Update problems? Faulting application name: DllHost. DLL, version: 0. That is a crash for a different application DllHost , and appears to be caused by a printer driver WinStyler? We need to see the crash reports for Elements. DLL 0. DLL ccebbbcefe If the update isn’t listed, then contact Adobe or the manufacturer of your third-party software or hardware.
If the tasks in the previous section don’t solve the problem, then try the following intermediate troubleshooting tasks. To disable nonessential extensions located in the user accounts Login Items folder, hold Shift while you restart the computer. Holding Shift disables any applications that are in the Login Items folder.
Occasionally, a user account can become corrupted and prevent the installer from accessing or creating the necessary files and folders. Create an account, log in to the new account, and then try installing the product. If you log in to an account with administrator privileges but are still unable to install or run the product, then your disk permissions could be damaged. Note: If you use an earlier version of macOS than After you’re done testing, perform the following steps to return Fontbook back to its original state:.
A damaged hard disk can cause installation errors. Check hard disks using a disk utility, such as Apple Disk Utility. Disclaimer: Adobe doesn’t support third-party disk utilities but provides the following instructions as a courtesy. For support, contact the developer of the disk utility. Use current anti-virus software to check the system for viruses. Make sure that you have the latest virus definitions for the anti-virus software you use. Although virus infections are rare, they can cause unexpected system behavior, including installation errors.
Running virus-detection software regularly for example, daily prevents viruses from damaging software on the system. For instructions on running or obtaining the latest updates to the virus-detection software, see its documentation.
If the tasks in the previous sections don’t resolve the problem, then you could be able to resolve the problem by reformatting your hard disk. You can also try to determine if hardware is conflicting with your product. Disclaimer: Adobe doesn’t support hardware and provides these tasks as a courtesy only.
For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, then you could void the computer’s warranty. Note: Before you remove or rearrange hardware, turn off and disconnect the power to the computer and any peripheral devices. Install and run your product from a different hard drive installed in the same computer or the same hard drive installed in a different computer.
If the problem doesn’t recur, then the hard drive or the motherboard you were using previously could be the cause.
For assistance, contact the manufacturer. Install the system software on a different hard disk not a different partition on the same disk and then specify that disk as the startup disk. Then, install your product to the new hard disk. Important: Running a system restore erases all contents on the hard disk.
The system and other applications have not been affected. Before you begin. Temporarily disable firewalls, antivirus software, and third-party security software. Disabling them speeds up the installation process. Make sure that no OS update or application update is running in background.
Make sure that you have administrator privileges for your computer. Make sure that your computer meets the minimum requirements for the product you are trying to install. Troubleshoot serial number problems. If the installer returns the error message “Invalid Serial Number” after you enter the serial number or during startup, then do one or more of the following: Delete the serial number from the Serial Number text box.
Then reenter it exactly as it appears on the back of the application CD case, in the registration email, or on the registration website. Reenter the serial number using different numeric keys. For example, use the numeric keys above the alpha characters instead of the numeric keys on the keypad. Make sure that you typed the number zero 0 correctly, not as the letter O.
Delete previously installed application files. To remove previous product installation attempts:. When prompted, enter your administrative password. Follow the onscreen instructions, then click Uninstall. After the removal is complete, restart your computer and install the product. Install product from the desktop. Copy the installation folder from the disk to the desktop. Open the installation folder on the desktop.
Double-click the Setup file, and follow the onscreen instructions. Install current macOS updates. Intermediate troubleshooting. Install your product with the Login Items disabled for the user account.
Install your product from within a new user account. To create a user account:. From the Apple menu, choose System Preferences.
Click Accounts. Click the lock icon if it’s closed, and log in. Click the plus sign. Create a user account. Make sure to remember the new password and to give the account administrative privileges by selecting Allow User to Administer This Computer.
In Mac OS X Click Create Account and close the Accounts window. Choose Log Out from the Apple menu. Log in to the new user account. Repair disk permissions by running Disk Utility. To repair your permissions using the Disk Utility:. Click the First Aid tab.
Troubleshoot system errors, freezes, and crashes in Photoshop Elements – Before you begin
Sep 29, · replace.me Adobe Photoshop Elements Editor replace.me Adobe Help System 1, 0, 0, 1 replace.me Adobe Photoshop Editor CC replace.me Adobe Photoshop Elements Editor replace.me Adobe Photoshop Elements Editor replace.me ScCore /10/ Nov 07, · Photoshop elements editor was working but however it is not working now. My first question is, how do I get help from Photoshop employees. This is a recently bought product and I would assume they have some kind of technical assistance. Apr 26, · This document can help you resolve errors or freezes that occur when you install Photoshop Elements and Adobe Premiere Elements on macOS. System errors can manifest themselves in many different ways, including (but not limited to) the following.
Re: Photoshop Elements 12 has stopped working – Page 2 – Adobe Support Community –
Create a folder at the root level of the hard drive.
Solved: Photoshop Elements 12 Editor Keeps Crashing on mac – Adobe Support Community –
Device drivers and software that loads automatically with Windows can conflict with the Elements installer and cause problems in installation. . Damaged or incomplete installation of Photoshop Elements can cause system errors. Remove the application and then reinstall it from the Desktop. Anyway, this is what you can try. Uninstall and then reinstall PSE Next, download and install Adobe Creative Cloud and see if it works.
/wp-content/uploads/2018/10/Logo_YL-300x175.png00admin/wp-content/uploads/2018/10/Logo_YL-300x175.pngadmin2022-09-30 21:43:562022-09-30 21:43:56Adobe photoshop elements 12 editor has stopped working free download. Troubleshoot system errors, freezes, and crashes in Photoshop Elements
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